Frequently Asked Questions

Welcome to our FAQ page! We’re covering our most asked questions. We’ll answer all your top questions in the list below.

What exactly is a body butter and how does it compare to a body cream or lotion?

Body butters only contain butters and oils whereas body creams or lotions contain water and lesser amounts of oils. As a result, the consistency of body butters is solid until it melts down with body heat. 

What ingredients are in the body butters?

All of our products are 100% organic and vegan and include:
• Unrefined Raw Mango Butter
• 100% Organic Avocado oil
• 100% organic Coconut oil
• Skin-safe fragrance oil or essential oils

Are the products safe to use for all skin types?

All of KK Body Butter products were formulated to be safe for all skin types. An allergy to our ingredients is rare, but does happen. If you've never used our products before, test a very small amount on your skin before applying liberally.

Please consult your doctor with the list of ingredients found on the website if you have any concerns.And please note of our items are made with natural and organic ingredients. Under the law, KK Body Butter can not guarantee or promise any results.

Are the products cruelty-free?

Yes, all KK Body Butter products are 100% cruelty-free. 

Can I use KK Body Butter face?

We don’t recommend using the products on your face. However, our Plain Jane whipped body butter is perfect for using head to toe!


How long do the body butters last?

Up to 6-8 months. Please be aware that this product is natural-based, and contains no water or preservatives. And while being made up of oils and butters means it doesn't need a preservative, the introduction of water into your product will significantly reduce your product’s shelf life. To avoid this, scoop out your butter with dry hands.

How should I store my body butter?

Store your products in a cool dry place. You should not expose the product to direct sunlight. Doing so can cause the product to melt.

My body butter melted, is something wrong?

If your body butter is exposed to high temperatures, which can happen during shipping, the body butter may melt. If this happens, place the body butter in a cool dry place and it will solidify again. It may not have the creamy whipped consistency but it will still be soft and easy to use. If you're feeling adventurous, you can use a hand mixer to whip the body butter for consistency – though this is not necessary.

Do you send samples?

We don’t have samples at this time. Please make sure to sign up on our email marketing list so you can get the latest promotions and news about KK Body Butter We might have samples in the future so stay tuned!

What safety precautions is KK Body Butter taking during Covid-19?

At KK Body Butter, your health and safety is one of our top priorities! In order to make sure that we do our part, all product containers are thoroughly sanitized and handled by employees wearing protective gloves at all times.

What if I have an issue with my order?

At KK Body Butter, we pride ourselves on providing superior customer service. If you have any issues with your order, please contact us at and we will resolve them as soon as possible.

Can men use KK Body Butter products?

Absolutely, Our men have multiple products for men. We have products for everyone including men, children, and everyone in between!


How long before I can receive my order?

Once your payment is received, we’ll start processing your order!
Your order will be ready within 5-8 business days. You will receive further updates regarding shipping through your confirmation email.

What forms of payment do you accept?

We accept all major credit cards, PayPal, and After pay.

How can I update or cancel my order?

You can send us an email at within one (1) of ordering for updates or cancellations. Please contact us immediately for cancellations. 

Do you ship internationally?

No, unfortunately, we do not at the moment!

What is your return policy?

Due to the nature of our products, we cannot accept returns or exchanges.

What if my package is lost/stolen during shipping?

KK Body Butter ships priority only at this time so that your package is insured through USPS or UPS for up to $100 worth of product. It is not up to KK Body Butter to dispute any lost/damaged/stolen packages. Please contact your local USPS or UPS for further instructions needed to file a claim. You will need your tracking number to submit a claim.


How do I sign-up for KK Body Butter newsletter?

You can sign up on here to get the latest beauty trends, exclusive promotions, and news about KK Body Butter! Scroll to the bottom of the website.

Is KK Body Butter open for collaborations/PR relations?

Absolutely! We are constantly looking for supporters to collaborate with us! Please be sure to contact us at KK Body Butter with your name and social media information so we can learn more about you and we will get back to you as soon as we can! 

Need more help?

Just send our friendly staff an email at anytime! Our business hours are from 9am-5pm EST (excluding holidays) (please allow 24-48 hr response time)